The negative effect of COVID-19 on retail may actually result in several positive developments, says store designer Joe Bona
Let’s face it, the painter’s-tape markings on the floor to indicate the recommended 6-foot space between shoppers in the store will not be around forever. Nor will the line of masked customers waiting outside. Someday, whether the result of vaccination or herd immunity, retailing will begin to look like its pre-pandemic self.
Or will it? In a discussion of several potential new twists on convenience store self-service staples, retail designer Joe Bona tells John Callanan how new touchless options and one-way layouts may become the norm in the not-too-distant future.